Tackling conflict situations is a normal part of life for most individuals. It is often like wrestling with a porcupine – we may win the battle, but end up getting stuck with the consequences. Those consequences sometimes mean unresolved anger, resentment, and the seeds of discontented relationships.
Conflict in your work or personal life can be both constructive and help relations grow and develop, or they can also be destructive and tear them apart. Unresolved conflict can have a more devastating effect on any relationship than any other single factor. The quality of relationships is often the result of how you resolve conflict. Not only that, the patterns we establish for resolving or not resolving conflict, will often carry on in the extended relationships in other areas of our life. This course will help you to capture the essence of problem-solving conflict resolution. It will give you the tools that you need to turn conflict into communication.
It is designed to help all individuals to limit the severity of the conflict and turn it into cooperation.
How to Wrestle with a Porcupine is a 3 hour or 6-hour course.
- How to change yourself first before you attempt to defuse a conflict situation.
- How to turn conflict into an opportunity for personal growth.
- Essential communication skills that you need to resolve conflict.
- The big step: moving from the problem to problem solving.
Who Should Attend:
Consider this course if you are interested in understanding more about dealing with conflict in your work, personal or family life.